Jilivo Terms & Conditions – Complete Platform Usage Guidelines

These Terms & Conditions jilivo Applicable to all members using the website and platform. By creating an account on jilivo, playing any game, or using any of our services, you agree to be bound by these terms.

jilivo reserves the right to update these Terms & Conditions at any time. Members will be notified by email of any changes, and a notice will be posted on the website. Continued use of the platform after any changes constitutes acceptance of the updated terms.

• These Terms & Conditions are available in both Bangla and English. In the event of any conflict, the English version shall prevail.
• Jilivo reserves the right to modify or discontinue any service at any time, for any reason.
• This platform is intended for personal entertainment only — commercial use is strictly prohibited.

jilivoTo open an account with , you must be 18 years of age or older. Registration by minors is strictly prohibited, and any such account will be closed immediately upon detection.

Each individual is permitted only one account. If multiple accounts are detected under the same person, all accounts will be suspended and all bonuses forfeited.

• Accurate and truthful information must be provided at the time of registration. Submitting false information is a breach of these terms.
• You are responsible for keeping your account password confidential. jilivo will not be held liable if you share it with others.
• A copy of your National ID card or passport may be requested for KYC verification.
• Jilivo reserves the right to accept or reject any application.

jilivoDeposits and withdrawals on are available via bKash, Nagad, Rocket, and Bank Transfer. Minimum deposit is ৳100 and minimum withdrawal is ৳500.

Withdrawal requests are typically processed within 15 minutes to 24 hours. However, delays may occur if KYC verification is incomplete or suspicious activity is detected.

• We recommend using the same payment method for both deposits and withdrawals.
• Wagering requirements must be met before any bonus funds can be withdrawn.
• Any applicable currency conversion fees will be deducted automatically.
• In the event of suspicious transactions, jilivo reserves the right to place a hold on funds pending investigation.

jilivoAll bonuses and promotions at are subject to specific terms. Please read the conditions for each offer carefully before claiming. General terms are outlined below:

• Wagering requirement: Most bonuses require a specific wagering amount before withdrawal (typically 3x to 5x).
• Validity: Every bonus has a set expiry date. Any unused bonus will be forfeited once the validity period ends.
• One-time use: The welcome bonus can only be claimed once per member.
• Bonus Stacking: Multiple bonuses cannot be active simultaneously, unless explicitly permitted by the offer in question.
• Abuse: If evidence of bonus abuse — such as arbitrage betting or multiple accounts — is found, the bonus will be forfeited and the account will be suspended.

jilivoall bets are considered final—once a bet is placed, it cannot be changed unless a Cash Out or bet cancellation option is available.

A bet may be voided in the following circumstances:

• If an event is rescheduled or cancelled.
• If incorrect odds are displayed due to a technical error.
• If the result is changed at the direction of an international sports governing body.
• If evidence of match-fixing or unfair play is found.

Odds change rapidly in live betting. Bets are accepted at the odds displayed at the time of placement — any subsequent changes will not apply.

jilivoThe following activities are strictly prohibited on the platform. Any such incident, once detected, will result in the immediate suspension of the account:

• Multiple Accounts: Creating multiple accounts under a single identity.
• Bots & Scripts: Placing bets or playing games using automated software.
• Arbitrage Betting: Attempting to profit risk-free by exploiting bonus offers.
• Money Laundering: Using the platform for the purpose of illegal money laundering.
• Hacking: Any attempt to breach the security of the platform.
• Fraud: Impersonating another person or providing false information.

jilivo Member personal data is treated with the utmost care. We never sell your information to third parties. For full details on how we collect, store, and use your data, please see our Privacy Policyavailable there.

• All personal data is protected with 256-bit SSL encryption.
• Financial transaction records are retained in accordance with regulatory requirements.
• Members have the right to view, correct, and request deletion of their personal data.

jilivo Responsible gaming is our top priority. We want every member to experience gaming as a source of entertainment, not addiction.

To help keep you safe, jilivo offers the following tools:

For more information, visit our Responsible Gaming View page.

At any time, you can jilivo close your account. Please make sure to withdraw any remaining balance before doing so.

• Closing an account at a member's request may take 24–48 hours to process.
• Any bonus balance will be forfeited upon account closure.
• Jilivo may temporarily or permanently close any account at any time for breach of these terms.
• Even after account closure, transaction records will be retained in accordance with regulatory requirements.

If you and jilivoif a dispute arises, please contact our customer support team first. We will do our best to resolve it within 72 hours.

If our resolution is not acceptable to you, you have the right to escalate your complaint to an international gaming regulatory authority.